Shipping & Returns

Estimated USA Ship Time:

• ART PRINTS will be shipped within 1-2 business days via USPS First Class Mail. Allow additional 3-5 business days for delivery; 2-3 business days for Priority Mail (delivery time is not guaranteed).

 • JEWELRY ships within 2-4 business days, via USPS First Class Mail. Allow additional 3-5 business days for delivery; 2-3 business days for Priority Mail (delivery time is not guaranteed).

• WHOLESALE ORDERS usually ship within 1-3 weeks (determined by order size).

We ship Monday through Saturday during the holiday season. All orders are shipped via USPS with expected delivery between 5-7 days within the U.S.   Should you require expedited service, let us know and we’ll calculate cost and transit time for you. 

International Ship Time:

Same production time as above. Allow for longer transit times. 2-6 weeks approx. should be expected for international shipping.

Calculate shipping charges in your shopping cart. Shipping is fulfilled with USPS First Class or Priority Mail. 

IMPORTANT INFORMATION FOR OUR INTERNATIONAL CUSTOMERS:  As a buyer, you are responsible for payment of your country's Customs and other VAT/ Import Duties. These costs are NOT factored into our shipping charges. These fees are paid by you to your local carrier or government at, or prior to, delivery of your package. Please check with your country's post system, or use an online calculator, to check the liabilities you may incur. We do not refund shipping fees for packages returned as “unclaimed”.

*We currently ship to Australia, Canada and the UK. If you are in a different country, let us know where you are and we’ll see what we can do.

 

RETURN POLICY:

We do accept returns within 30 days of receipt. If for any reason you are not completely satisfied. Click the following line to:

 CONTACT ME PRIOR TO RETURNING YOUR ITEM

for mailing & address details. Refunds will be honored for items returned in their ORIGINAL condition within 30 days of the date of receipt. They MUST be returned with tracking information and packaged with the same care as they were sent. Reimbursements will be made via the same method you selected for payment.  Except in the case of an error in product or shipping or a damaged-during-transit item, original and return shipping costs are not refundable.

 

WRONG ADDRESS DISCLAIMER: 

It is the responsibility of the buyer to make sure that the shipping address is correctly entered. If you made an error in your shipping address, please contact us within 24 hours of placing your order at: mail@annegarrisonstudio.com. We are often able to ship sooner than estimated ship times, and once your package leaves our premises, we are no longer able to change the address. If your package is returned due to an incorrect address, we are happy to re-send to your correct address for an additional shipping fee (this includes orders that originally qualified for free shipping).